Terms of Service

    Last updated: 20 March 2026

    1. Acceptance of Terms

    By accessing or using the Squigggle platform ("Service"), operated by N90 Labs Limited, a company registered in England and Wales, you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

    2. Description of Service

    Squigggle provides an electronic signature platform that enables users to upload documents, collect legally binding electronic signatures, and manage document workflows. The Service supports Advanced Electronic Signatures (AES) and Qualified Electronic Signatures (QES) in accordance with the UK Electronic Communications Act 2000 and EU eIDAS Regulation.

    3. Account Registration

    To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

    4. Pricing and Payment

    Squigggle operates on a pay-per-document model. You will be charged the applicable fee for each document you send for signature. Prices are displayed in GBP and are subject to change with 30 days' notice. All payments are non-refundable once a document has been sent for signature.

    5. Electronic Signatures and Legal Validity

    Electronic signatures created through Squigggle are intended to be legally binding under applicable law, including the UK Electronic Communications Act 2000, the EU eIDAS Regulation, and the US ESIGN Act. However, Squigggle does not provide legal advice. Certain types of documents may require wet-ink signatures or specific forms of electronic signature under applicable law. You are responsible for determining whether electronic signatures are appropriate for your specific use case.

    6. Brand Usage and Customer Recognition

    6.1 Logo and Name Usage

    By creating an account using a business or organisational email address, you grant Squigggle a non-exclusive, royalty-free, worldwide licence to use your organisation's name and logo for the following purposes:

    • Displaying your organisation as a Squigggle customer on our website, marketing materials, and sales collateral
    • Including your organisation in customer lists, case studies, and testimonials (with your prior written approval for case study content)
    • Referencing your organisation in investor presentations and business development materials

    6.2 Opting Out

    You may opt out of logo and name usage at any time by contacting us at privacy@squigggle.io. We will remove your organisation from our marketing materials within 30 days of receiving your request. This opt-out does not affect any other provisions of these Terms.

    7. User Content and Documents

    You retain all rights to documents you upload to the Service. Squigggle does not claim ownership of your content. We will only access your documents as necessary to provide the Service, comply with legal obligations, or as described in our Privacy Policy.

    8. Data Protection

    We process personal data in accordance with our Privacy Policy and applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018. Documents are encrypted at rest and in transit.

    9. Acceptable Use

    You agree not to use the Service to:

    • Upload, transmit, or store any content that is unlawful, harmful, threatening, or otherwise objectionable
    • Impersonate any person or entity, or falsely represent your affiliation with a person or entity
    • Attempt to gain unauthorised access to the Service or its related systems
    • Use the Service for any purpose that is fraudulent or deceptive
    • Send documents for signature that you do not have the right to send

    10. Intellectual Property

    The Service, including its design, features, and content (excluding user-uploaded documents), is owned by Squigggle and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our prior written consent.

    11. Limitation of Liability

    To the maximum extent permitted by law, Squigggle shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you have paid to Squigggle in the twelve months preceding the claim.

    12. Termination

    Either party may terminate this agreement at any time. Upon termination, your right to use the Service ceases immediately. Signed documents and their audit trails will remain accessible for download for 90 days following termination.

    13. Governing Law

    These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

    14. Changes to Terms

    We may update these Terms from time to time. We will notify you of any material changes by email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

    15. Contact

    For questions about these Terms, please contact us at legal@squigggle.io.